Terms and Conditions

Orders and payment

Orders are accepted through the online shop. We accept cash on delivery, bank transfer and debit/credit card payments. All prices are in euro, VAT included; the BGN equivalent is calculated at the fixed rate €1 = 1.95583 BGN.

Delivery

Delivery is carried out by courier within Bulgaria within 1 to 5 working days. The delivery cost is shown before you confirm your order.

Right of withdrawal and returns

You may withdraw from your order within 14 days of receiving it without stating a reason. Refunds are issued within 14 days of the withdrawal. The right of withdrawal does not apply to opened products with broken seals for hygiene reasons.

Personal data

Your personal data is processed solely for order fulfilment, in accordance with Regulation (EU) 2016/679 (GDPR).